Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Processing Time

Orders are processed as soon as possible after they are confirmed. Processing times may vary during peak seasons, promotional campaigns, or due to high order volumes.

Delivery Time

Our standard delivery time is 5–7 working days from the date your order is confirmed.

Please note that delivery times are estimates and may vary depending on your location and the courier service.

Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to:

• Public holidays

• Adverse weather conditions

• Natural disasters

• Government restrictions

• Courier service disruptions

• High shipment volumes or unforeseen logistical issues

We appreciate your patience and understanding in such situations.

Shipping Information

Customers are responsible for providing accurate shipping details, including their full name, address, and contact number. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Order Tracking

Once your order has been dispatched, tracking information (where available) will be shared so you can monitor the progress of your shipment.

Delivery Attempts

If a delivery cannot be completed due to customer unavailability, incorrect address details, or refusal to accept the parcel, any additional shipping charges incurred for re-delivery may be the responsibility of the customer.

Contact Us

If you have any questions regarding your shipment or need assistance with your order, please contact our customer support team. We are always happy to help.